With our help desk services, you get a single point of contact for all your computer hardware and software questions and troubleshooting needs. Our professional, dedicated technicians can often diagnose and remedy issues remotely. Along with the knowledge and skills needed to keep your IT systems running smoothly at all times, our help desk staff is friendly, courteous and dedicated to your immediate needs. Our commitment to quality service starts from the moment we answer your call, through to resolution of your problem.
Computer Diagnostics and Repair: From desktops and laptops to network systems, our technicians are well-versed in providing computer diagnostic services that identify the root of the problems you’re experiencing. From virus removal to repair or part replacement, our team is ready to get your computer systems back in action.
Install and Configure Server Networks: Need to set up a VPN, traditional or wireless network? Our networking services will get you up and running in no time.
Business Hardware & Software: Let us assist you with designing an IT solution that’s right for you — a combination of the right hardware and software that improves your business’s efficiency.
Backups: The culprits behind data loss can run the gamut from power outages and hard drive crashes to viruses, worms or Trojans. It is important to have a backup solution in place to protect your data and your business. Solutions can range from simple and inexpensive online backup of your data, to full disaster recover (DR) and business continuity (BC) planning aimed at getting your business back up and running in a couple of days rather than weeks in the case of a catastrophic event.
Here are a few of the services we provide to our small business clients:
- IT consulting (planning new IT setups or virtualization)
- Workstation and server installations and upgrades
- Network administration
- Amicus Attorney installation
- Vendor relationship management
- Mobile e-mail setup
- Wireless Internet (WiFi) setup
- Telecommuting implementation
- Software installation and assistance
- Virus/Malware removal
- Data backup or disaster recovery planning